1. Shodhganga@INFLIBNET
  2. Guru Nanak Dev University
  3. Departmenent of Commerce and Business Management
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/97211
Title: Impact of Information Technology on Service Quality in Banking Sector of Punjab
Researcher: Sandhu, Supreet
Guide(s): Arora, Sangeeta
Keywords: Information Technology
Service Quality
Banking Sector
Punjab
University: Guru Nanak Dev University
Completed Date: 22/10/2014
Abstract: newline NO
Pagination: 28cm
URI: http://hdl.handle.net/10603/97211
Appears in Departments:Departmenent of Commerce and Business Management

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File49.34 kBAdobe PDFView/Open
02)certificate.pdf46.82 kBAdobe PDFView/Open
03_declaration.pdf41.47 kBAdobe PDFView/Open
04_acknowledgement.pdf57.22 kBAdobe PDFView/Open
05_contents.pdf85.37 kBAdobe PDFView/Open
06_list of tables.pdf71.48 kBAdobe PDFView/Open
07_list of figures.pdf45.02 kBAdobe PDFView/Open
08_chapter 1.pdf279.87 kBAdobe PDFView/Open
09_chapter 2 review of literature.pdf373.87 kBAdobe PDFView/Open
10_chapter 3 research methodology.pdf168.54 kBAdobe PDFView/Open
11_chapter 4 electronic banking adoption by banks.pdf355.49 kBAdobe PDFView/Open
12_chapter 5 customer assessment of e-services.pdf422.32 kBAdobe PDFView/Open
13_chapter 6 electronic service quality.pdf275.27 kBAdobe PDFView/Open
14_chapter 7 factors affecting adoption level.pdf169.45 kBAdobe PDFView/Open
15_chapter 8 summary, findings and conclusion.pdf188.38 kBAdobe PDFView/Open
16_bibliography.pdf251.55 kBAdobe PDFView/Open
17_annexure.pdf418.19 kBAdobe PDFView/Open
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