Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/92581
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | ||
| dc.date.accessioned | 2016-05-27T05:11:55Z | - |
| dc.date.available | 2016-05-27T05:11:55Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/92581 | - |
| dc.description.abstract | newline | |
| dc.format.extent | ||
| dc.language | English | |
| dc.relation | ||
| dc.rights | university | |
| dc.title | A critical study of customer satisfaction levels with specific reference to maharashtra state electricity distribution company ltd in Pune city | |
| dc.title.alternative | ||
| dc.creator.researcher | Kurtkoti Ashok Shripadrao | |
| dc.subject.keyword | Management | |
| dc.subject.keyword | Marketing management | |
| dc.subject.keyword | Customer satisfaction | |
| dc.description.note | ||
| dc.contributor.guide | Jain Surbhi | |
| dc.publisher.place | Pune | |
| dc.publisher.university | Savitribai Phule Pune University | |
| dc.publisher.institution | Department of Management Science | |
| dc.date.registered | 14-08-2007 | |
| dc.date.completed | March, 2011 | |
| dc.date.awarded | 29-03-2011 | |
| dc.format.dimensions | ||
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Department of Management Science | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 26.21 kB | Adobe PDF | View/Open |
| 02_contents.pdf | 66.5 kB | Adobe PDF | View/Open | |
| 03_acknowledgement.pdf | 14.34 kB | Adobe PDF | View/Open | |
| 04_declaration.pdf | 9.43 kB | Adobe PDF | View/Open | |
| 05_certificate.pdf | 9.67 kB | Adobe PDF | View/Open | |
| 06_abstract.pdf | 31.44 kB | Adobe PDF | View/Open | |
| 07_list_of_tables.pdf | 57.58 kB | Adobe PDF | View/Open | |
| 08_list_of_figures.pdf | 34.19 kB | Adobe PDF | View/Open | |
| 09_abbreviations.pdf | 67.82 kB | Adobe PDF | View/Open | |
| 10_chapter1.pdf | 204.23 kB | Adobe PDF | View/Open | |
| 11_chapter2.pdf | 1.06 MB | Adobe PDF | View/Open | |
| 12_chapter3.pdf | 93.28 kB | Adobe PDF | View/Open | |
| 13_chapter4.pdf | 187.02 kB | Adobe PDF | View/Open | |
| 14_chapter5.pdf | 181.88 kB | Adobe PDF | View/Open | |
| 15_chapter6.pdf | 127.18 kB | Adobe PDF | View/Open | |
| 16_chapter7.pdf | 894.5 kB | Adobe PDF | View/Open | |
| 17_chapter8.pdf | 199.29 kB | Adobe PDF | View/Open | |
| 18_appendices.pdf | 983.28 kB | Adobe PDF | View/Open | |
| 19_bibliography.pdf | 74.82 kB | Adobe PDF | View/Open | |
| 20_glossary.pdf | 17.49 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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