Women Employees Job Satisfaction in Banking Sector

Abstract

21st century will always be remembered among other things for the changes which have been introduced in Indian Banking and Financial system. The opening of the gates of Indian economy during this century handled the method of working of the banking Industry. Banking industry has made remarkable progress particularly after nationalization of public sector banks. The term job satisfaction has been conceptualized in many ways. Job satisfaction focuses on all the feelings that an individual has about his/her job. It has been assumed by organizational behavior research that individuals who express high satisfaction in their jobs are likely to be more productive, have higher involvement and are less likely to resign than employees with less satisfaction. The present study examined the job satisfaction of employees in new private sector and select public sector banks specifically in the banking sector of the main metropolitan city named Chennai. A structured questionnaire survey conducted. The sample consisted of 500 bank employees from both sectors. This study used Mean, standard deviation, Confirmatory factor analysis, ANOVA, Multiple regression and Pearson correlation statistical tools were used to study the differences in employee attitudes. Results indicated that the means of the public and private banks were significantly different from each other. It was found that private sector bank employees perceive greater satisfaction with working conditions, social, and growth aspects of job as compared to public sector bank employees. On the other hand, public sector bank employees have expressed greater satisfaction with job security and pay as compared to private sector bank employees. The findings of the study highlight important satisfiers and dissatisfiers present in the job and suggest both the banks to take performance initiatives in the areas where employees have reported reduced satisfaction. newline