Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/81820
| Title: | Customer satisfaction with IT enabled services in the banking sector an exploration and strategies for gaining corporate leadership |
| Researcher: | Goyal, Nitesh |
| Guide(s): | Sobti, R C |
| Keywords: | Excitement Geographical Hypotheses Managerial Methodology |
| University: | Panjab University |
| Completed Date: | 31/12/2009 |
| Abstract: | Abstract not available |
| Pagination: | xvii, 220p. |
| URI: | http://hdl.handle.net/10603/81820 |
| Appears in Departments: | University Business School |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title page.pdf | Attached File | 35.16 kB | Adobe PDF | View/Open |
| 02_dedication.pdf | 65.23 kB | Adobe PDF | View/Open | |
| 03_preface.pdf | 79.82 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 137.45 kB | Adobe PDF | View/Open | |
| 05_content.pdf | 299.29 kB | Adobe PDF | View/Open | |
| 06_list of table.pdf | 218.32 kB | Adobe PDF | View/Open | |
| 07_list of figures.pdf | 108.42 kB | Adobe PDF | View/Open | |
| 08_chapter 1.pdf | 2.65 MB | Adobe PDF | View/Open | |
| 09_chapter 2.pdf | 3.51 MB | Adobe PDF | View/Open | |
| 10_chapter 3.pdf | 886.41 kB | Adobe PDF | View/Open | |
| 11_chapter 4.pdf | 22.45 MB | Adobe PDF | View/Open | |
| 12_chapter 5.pdf | 1.59 MB | Adobe PDF | View/Open | |
| 13_bibliography.pdf | 1.26 MB | Adobe PDF | View/Open | |
| 14_appendix.pdf | 609.27 kB | Adobe PDF | View/Open |
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