Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/80088
| Title: | Customer relationship management in banking industry a study of selected banks in and around Chandigarh |
| Researcher: | Kumar, Rakesh |
| Guide(s): | Saihjpal, A K |
| Keywords: | Bancassurance Daunting Descendants Grievances Refinement |
| University: | Panjab University |
| Completed Date: | 31/12/2010 |
| Abstract: | Abstract not available |
| Pagination: | xi, 269p. |
| URI: | http://hdl.handle.net/10603/80088 |
| Appears in Departments: | University Business School |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title page.pdf | Attached File | 33.28 kB | Adobe PDF | View/Open |
| 02_acknowledgement.pdf | 91.2 kB | Adobe PDF | View/Open | |
| 03_content.pdf | 284.19 kB | Adobe PDF | View/Open | |
| 04_list of table.pdf | 246.69 kB | Adobe PDF | View/Open | |
| 05_abbreviation.pdf | 169.45 kB | Adobe PDF | View/Open | |
| 06_chapter 1.pdf | 15.1 MB | Adobe PDF | View/Open | |
| 07_chapter 2.pdf | 3.75 MB | Adobe PDF | View/Open | |
| 08_chapter 3.pdf | 35.06 MB | Adobe PDF | View/Open | |
| 09_chapter 4.pdf | 3.68 MB | Adobe PDF | View/Open | |
| 10_chapter 5.pdf | 1.47 MB | Adobe PDF | View/Open | |
| 11_bibliography.pdf | 873.33 kB | Adobe PDF | View/Open | |
| 12_appendix 1.pdf | 246.46 kB | Adobe PDF | View/Open | |
| 13_appendix 2.pdf | 259.87 kB | Adobe PDF | View/Open | |
| 14_appendix 3.pdf | 198.18 kB | Adobe PDF | View/Open |
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