Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/79471
| Title: | Commitment to service quality and customer satisfaction in indian banking sector |
| Researcher: | Mahadevan, S |
| Guide(s): | Dr Balasubramanian, N |
| Keywords: | Commitment to service quality and customer satisfaction in indian banking sector |
| University: | University of Madras |
| Completed Date: | February 2002 |
| Abstract: | Commitment to service quality and customer satisfaction in indian banking sector newline |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/79471 |
| Appears in Departments: | Department of Management Studies |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| maha_ackno.pdf | Attached File | 45.93 kB | Adobe PDF | View/Open |
| maha_chapter1.pdf | 833.77 kB | Adobe PDF | View/Open | |
| maha_chapter2.pdf | 1.6 MB | Adobe PDF | View/Open | |
| maha_chapter3.pdf | 1.13 MB | Adobe PDF | View/Open | |
| maha_chapter4.pdf | 1.08 MB | Adobe PDF | View/Open | |
| maha_chapter5.pdf | 607.17 kB | Adobe PDF | View/Open | |
| maha_chapter6.pdf | 719.84 kB | Adobe PDF | View/Open | |
| maha_chapter7.pdf | 928.64 kB | Adobe PDF | View/Open | |
| maha_chapter8.pdf | 710.43 kB | Adobe PDF | View/Open | |
| maha_chapter9.pdf | 247.79 kB | Adobe PDF | View/Open | |
| maha_contents.pdf | 141.17 kB | Adobe PDF | View/Open | |
| maha_lof.pdf | 27.56 kB | Adobe PDF | View/Open | |
| maha_lot.pdf | 122.79 kB | Adobe PDF | View/Open | |
| maha_reference.pdf | 477.97 kB | Adobe PDF | View/Open | |
| maha_title.pdf | 23.61 kB | Adobe PDF | View/Open |
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