Shodhganga : a reservoir of Indian theses @ INFLIBNET
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Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/65866
| Title: | A study to develop the customer relationship management strategies for the banking and non_banking institutions in the retail financing of commercial automobiles in Burdwan_Asansol and Dhanbad_Bokaro regions |
| Researcher: | Mookherjee, Arunava |
| Guide(s): | Dutta, Dev Malya |
| Keywords: | Develop, Customer, Relationship Management, Strategies, Banking, Non_Banking Institutions |
| University: | The University of Burdwan |
| Completed Date: | 2010 |
| Abstract: | Abstract not available newline newline |
| Pagination: | 337p. |
| URI: | http://hdl.handle.net/10603/65866 |
| Appears in Departments: | Department of Business Administration |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 19.82 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 37.5 kB | Adobe PDF | View/Open | |
| 03_acknowledgement.pdf | 57.09 kB | Adobe PDF | View/Open | |
| 04_contents.pdf | 15.16 kB | Adobe PDF | View/Open | |
| 05_chapter 1.pdf | 929.58 kB | Adobe PDF | View/Open | |
| 06_chapter 2.pdf | 3 MB | Adobe PDF | View/Open | |
| 07_chapter 3.pdf | 2.51 MB | Adobe PDF | View/Open | |
| 08_chapter 4.pdf | 3.81 MB | Adobe PDF | View/Open | |
| 09_chapter 5.pdf | 1.55 MB | Adobe PDF | View/Open | |
| 10_appendix.pdf | 678.2 kB | Adobe PDF | View/Open |
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