1. Shodhganga@INFLIBNET
  2. Aligarh Muslim University
  3. Department of Business Administration
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/63537
Title: Dimensions of customer service quality_ an empirical study of domestic airline industry in India
Researcher: Duttt, Vippan Raj
Guide(s): Khan, Mohammed Naved and Bansal, S C
Keywords: Pre Nationalisation, Nationalisation of Civil Aviation, Liberalisation of Civil Aviation, Civil Aviation Industry, Customer Service in Airlines
University: Aligarh Muslim University
Completed Date: 2008
Abstract: Abstract available newline newline
Pagination: xviii, 226p.
URI: http://hdl.handle.net/10603/63537
Appears in Departments:Department of Business Administration

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File338.49 kBAdobe PDFView/Open
02_abstract.pdf2.38 MBAdobe PDFView/Open
03_declaration.pdf37.25 kBAdobe PDFView/Open
04_certificate.pdf76.03 kBAdobe PDFView/Open
05_acknowledgement.pdf130.62 kBAdobe PDFView/Open
06_preface.pdf179.7 kBAdobe PDFView/Open
07_list of publication.pdf96.62 kBAdobe PDFView/Open
08_list of exhibits.pdf50.25 kBAdobe PDFView/Open
09_tables.pdf98.62 kBAdobe PDFView/Open
10_abbreviations.pdf59.37 kBAdobe PDFView/Open
11_contents.pdf135.24 kBAdobe PDFView/Open
12_chapter 1.pdf822.12 kBAdobe PDFView/Open
13_chapter 2.pdf3.09 MBAdobe PDFView/Open
14_chapter 3.pdf2.19 MBAdobe PDFView/Open
15_chapter 4.pdf1.63 MBAdobe PDFView/Open
16_chapter 5.pdf3.13 MBAdobe PDFView/Open
17_chapter 6.pdf612.75 kBAdobe PDFView/Open
18_references.pdf1.87 MBAdobe PDFView/Open
19_appendix.pdf762.64 kBAdobe PDFView/Open
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