Impact of Workplace Ostracism on Workplace Behaviour Among Staff of Select Universities in India

Abstract

An employee needs to exhibit psychological strength to succeed in the workplace. The workplace is considered a significant social context where people spend most of their time and interact with one another at work. It is very significant for employees to keep good working relationships as these interactions have a great impact on people s attitudes and behaviours at the workplace. Previous studies evidence revealed that ostracized employees frequently exhibit negative behaviour in the workplace. The researcher s prime objectives are to explore the relationship between workplace ostracism and workplace behavior among the staff of selected universities in India and moderating effects of psychological empowerment and demographics on the relationship between workplace ostracism and workplace behaviour and propose a competent behavioural model on the basis of the outcomes of the study. A standard Questionnaire was used to collect data from 266 faculty members working at Aligarh Muslim University (AMU), Aligarh; GLA, Mathura and Jiwaji University, Gwalior by using a judgmental and purposive sampling technique. To examine the proposed relationship SPSS ans PLS-SEM were used. Results of hypothesis testing reported that workplace ostracism is negatively related to job satisfaction, and organizational citizenship behaviour and positively related to emotional exhaustion and deviant behaviour. Further demonstrated the moderating effect of Psychological empowerment and demographics on workplace ostracism and workplace behaviour and found that psychological empowerment moderates the relationship between workplace ostracism and emotional exhaustion and organizational citizenship behaviour. Furthermore, out of five demographic characteristics; education and experience significantly moderated the relationship between workplace ostracism and job satisfaction. While four demographic characteristics; age, gender, designation, and experience significantly moderated the relationship between workplace ostracism and emotional exhaustion. Lastly, designation moderated the relationship between workplace ostracism and deviant behaviour. On the basis of the outcome of the study, the researcher came out with the implications, limitations, and suggestions for future study. newline