A study on quality of work life of female nursing staff in healthcare sector

Abstract

Background: Quality of Work Life (QWL) is a subject of concern across various professional fields, and its significance is particularly amplified within the medical sector due to the nature of work involved and the often prolonged working hours. Nurses, in particular, emerge as a highly affected group due to factors such as staff shortage, inadequate work policies, a lack of team support, instances of exploitation by superiors within hospital settings, and the challenge of enduring lengthy shifts. Female nursing staff face an even more challenging scenario as they juggle the dual responsibilities of caring for their families, including children and elderly family members requiring special attention, alongside their demanding professional roles. The quality of healthcare delivered to patients is intrinsically linked to the caliber of services provided by medical professionals, which, in turn, is closely tied to the QWL they experience in their workplaces. A subpar QWL can trigger discontentment, frustration, anxiety, stress, newlineburnout, and other psychological and emotional ailments. Furthermore, the advent of the Covid-19 pandemic has significantly impacted the QWL for healthcare workers, yet nurses continue to serve diligently on the frontlines. Therefore, it becomes imperative to pay considerable attention to their well-being and strive to enhance their QWL. Purpose: The main objective of this research is to gauge the QWL of female nurses employed in specific hospitals within the Delhi region, along with an exploration of their psychological well-being. The study aims to uncover the underlying causes and factors newlineinfluencing QWL, explore the correlation between demographic variables and QWL, newlineinvestigate the interplay between QWL and nursesand#39; psychological health, and propose newlinepotential strategies for sustaining and enhancing QWL. Methodology: The research employs a questionnaire survey approach to collect primary data from participants. The dataset encompasses responses from 504 female nurses currently employed