Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/568429
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Management | |
| dc.date.accessioned | 2024-05-31T12:29:17Z | - |
| dc.date.available | 2024-05-31T12:29:17Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/568429 | - |
| dc.description.abstract | newline | |
| dc.format.extent | xxiii;246p. | |
| dc.language | English | |
| dc.relation | Total no of references - 60 | |
| dc.rights | university | |
| dc.title | To Study the effect of service quality on customer satisfaction amongst public and private sector banks | |
| dc.title.alternative | ||
| dc.creator.researcher | Kulkarni, Anagha Mahesh | |
| dc.subject.keyword | Customer satisfaction | |
| dc.subject.keyword | Economics and Business | |
| dc.subject.keyword | Management | |
| dc.subject.keyword | Private Sector Banks | |
| dc.subject.keyword | Public Sector Banks | |
| dc.subject.keyword | Service Quality | |
| dc.subject.keyword | Social Sciences | |
| dc.description.note | Bibliography- 236-241p. , Annexure- 242-246p. | |
| dc.contributor.guide | Tilak, Pranati Rohit | |
| dc.publisher.place | Pune | |
| dc.publisher.university | Tilak Maharashtra Vidyapeeth | |
| dc.publisher.institution | Department of Management | |
| dc.date.registered | 2019 | |
| dc.date.completed | 2023 | |
| dc.date.awarded | 2024 | |
| dc.format.dimensions | 30cm | |
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Faculty of Management | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 121.31 kB | Adobe PDF | View/Open |
| 02_prelim pages.pdf | 376.75 kB | Adobe PDF | View/Open | |
| 03_content.pdf | 125.74 kB | Adobe PDF | View/Open | |
| 04_abstract.pdf | 102.53 kB | Adobe PDF | View/Open | |
| 05_chapter 1.pdf | 367.02 kB | Adobe PDF | View/Open | |
| 06_chapter 2.pdf | 239.9 kB | Adobe PDF | View/Open | |
| 07_chapter 3.pdf | 221.79 kB | Adobe PDF | View/Open | |
| 08_chapter 4.pdf | 3.65 MB | Adobe PDF | View/Open | |
| 09_chapter 5.pdf | 151.93 kB | Adobe PDF | View/Open | |
| 10_annexure.pdf | 397.9 kB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 221.68 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
Altmetric Badge: