Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/560313
| Title: | Customer service quality in commercial banks in Kerala |
| Researcher: | Saleena, A S |
| Guide(s): | Dileep A S |
| Keywords: | Business Commercial Banks Customer Service Quality Data Collection Economics and Business Pilot Study Service Quality Social Sciences |
| University: | University of Kerala |
| Completed Date: | 2018 |
| Abstract: | No newline newline |
| Pagination: | 358p. |
| URI: | http://hdl.handle.net/10603/560313 |
| Appears in Departments: | Department of Commerce |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 192.13 kB | Adobe PDF | View/Open |
| 02_prelim pages.pdf | 10.18 MB | Adobe PDF | View/Open | |
| 03_contents.pdf | 847.16 kB | Adobe PDF | View/Open | |
| 04_chapter 1.pdf | 13.71 MB | Adobe PDF | View/Open | |
| 05_chapter 2.pdf | 15.57 MB | Adobe PDF | View/Open | |
| 06_chapter 3.pdf | 9 MB | Adobe PDF | View/Open | |
| 07_chapter 4.pdf | 11.05 MB | Adobe PDF | View/Open | |
| 08_chapter 5.pdf | 24.89 MB | Adobe PDF | View/Open | |
| 09_chapter 6.pdf | 29.04 MB | Adobe PDF | View/Open | |
| 10_annexures.pdf | 10.27 MB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 29.23 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
Altmetric Badge: