1. Shodhganga@INFLIBNET
  2. University of Kerala
  3. Department of Commerce
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/560313
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DC FieldValueLanguage
dc.coverage.spatialEnglish
dc.date.accessioned2024-04-24T11:20:47Z-
dc.date.available2024-04-24T11:20:47Z-
dc.identifier.urihttp://hdl.handle.net/10603/560313-
dc.description.abstractNo newline newline
dc.format.extent358p.
dc.languageEnglish
dc.relationNo. of references 221
dc.rightsuniversity
dc.titleCustomer service quality in commercial banks in Kerala
dc.title.alternative
dc.creator.researcherSaleena, A S
dc.subject.keywordBusiness
dc.subject.keywordCommercial Banks
dc.subject.keywordCustomer Service Quality
dc.subject.keywordData Collection
dc.subject.keywordEconomics and Business
dc.subject.keywordPilot Study
dc.subject.keywordService Quality
dc.subject.keywordSocial Sciences
dc.description.noteBibliography p. 359-376
dc.contributor.guideDileep A S
dc.publisher.placeThiruvananthapuram
dc.publisher.universityUniversity of Kerala
dc.publisher.institutionDepartment of Commerce
dc.date.registered
dc.date.completed2018
dc.date.awarded
dc.format.dimensions
dc.format.accompanyingmaterialDVD
dc.source.universityUniversity
dc.type.degreePh.D.
Appears in Departments:Department of Commerce

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File192.13 kBAdobe PDFView/Open
02_prelim pages.pdf10.18 MBAdobe PDFView/Open
03_contents.pdf847.16 kBAdobe PDFView/Open
04_chapter 1.pdf13.71 MBAdobe PDFView/Open
05_chapter 2.pdf15.57 MBAdobe PDFView/Open
06_chapter 3.pdf9 MBAdobe PDFView/Open
07_chapter 4.pdf11.05 MBAdobe PDFView/Open
08_chapter 5.pdf24.89 MBAdobe PDFView/Open
09_chapter 6.pdf29.04 MBAdobe PDFView/Open
10_annexures.pdf10.27 MBAdobe PDFView/Open
80_recommendation.pdf29.23 MBAdobe PDFView/Open
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