A Study of The Motivational Patterns and Performance of Civil Servants of West Bengal

Abstract

A bureaucracy is an administrative set up with a hierarchical structure and a set of newlinestandard rules and regulations in which most of the decisions that are taken by the elected newlineExecutive are implemented by the group of officers (bureaucrats) at the ground level. newlineThis system (also known as the Civil Service) originated during the British Colonial era newlinein India through the Government of India Act 1858. In the beginning, almost all the newlinebureaucrats were English but with the passage of time, it was felt that not enough British newlinecitizens were interested to join the Service. The Indian Civil Service Examination which newlinewas previously held only in England was then simultaneously organized in India to newlineencourage educated and loyal Indian subjects to join the coveted Services. This system newlinecontinued as the Services became more Indian in character till 1947 when the nation newlineattained her Independence. It was felt by the national leaders that it was impossible to newlinerule the country without the steel frame of the Civil Services and took several steps to newlinedevelop and amend its colonial character. A system of State Civil Services also emerged newlinewhich carried out almost the same functions as that of its Central counterpart. A need was newlinefelt long ago to measure the motivational level of the Civil Servants in India in the lines newlineof the Public Service Motivation theory advocated by James L Perry. The researcher newlinemade a sincere attempt to measure the same after developing several indigenous newlineparameters and then conducted a survey of approximately 250 Civil Servants belonging newlineto the Central and State cadre. newline