Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/54286
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | en_US | |
| dc.date.accessioned | 2015-10-20T08:43:27Z | - |
| dc.date.available | 2015-10-20T08:43:27Z | - |
| dc.date.issued | 2015-10-20 | - |
| dc.identifier.uri | http://hdl.handle.net/10603/54286 | - |
| dc.description.abstract | None | en_US |
| dc.format.extent | 222p. | en_US |
| dc.language | English | en_US |
| dc.relation | en_US | |
| dc.rights | university | en_US |
| dc.title | Customer service quality and relationship marketing in UAE banks | en_US |
| dc.title.alternative | An exploratory study | en_US |
| dc.creator.researcher | David Thomas Sundarsingh, A | en_US |
| dc.subject.keyword | customer relationship marketing | en_US |
| dc.subject.keyword | customer service quality | en_US |
| dc.subject.keyword | UAE banks | en_US |
| dc.description.note | en_US | |
| dc.contributor.guide | Alagappan, V | en_US |
| dc.publisher.place | Karaikudi | en_US |
| dc.publisher.university | Alagappa University | en_US |
| dc.publisher.institution | Department of International Business and Commerce | en_US |
| dc.date.registered | 23/09/2005 | en_US |
| dc.date.completed | 17/09/2012 | en_US |
| dc.date.awarded | 18/04/2013 | en_US |
| dc.format.dimensions | en_US | |
| dc.format.accompanyingmaterial | DVD | en_US |
| dc.source.university | University | en_US |
| dc.type.degree | Ph.D. | en_US |
| Appears in Departments: | Department of International Business & Commerce | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 13.37 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 111.69 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 47.72 kB | Adobe PDF | View/Open | |
| 04_acknowledment.pdf | 12.19 kB | Adobe PDF | View/Open | |
| 05_contents.pdf | 10.01 kB | Adobe PDF | View/Open | |
| 06_list of tables figures.pdf | 27.33 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 91.91 kB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 52.99 kB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 159.43 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 55.59 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 171.8 kB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 210 kB | Adobe PDF | View/Open | |
| 13_chapter 7.pdf | 27.5 kB | Adobe PDF | View/Open | |
| 14_bibliography.pdf | 39.03 kB | Adobe PDF | View/Open |
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