Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/536134
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | ||
| dc.date.accessioned | 2024-01-02T09:39:56Z | - |
| dc.date.available | 2024-01-02T09:39:56Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/536134 | - |
| dc.format.extent | ||
| dc.language | English | |
| dc.relation | ||
| dc.rights | university | |
| dc.title | Comparative Study on Customer Relationship Management Practices in Banking Industry with Special Reference of Selected Private and Government Banks Customers in Ethiopia | |
| dc.title.alternative | ||
| dc.creator.researcher | Lankamo, Yidnekachew Mussie | |
| dc.subject.keyword | Competency; Responsiveness | |
| dc.subject.keyword | Compliant handling | |
| dc.subject.keyword | Convenience | |
| dc.subject.keyword | Customer Relationship Management | |
| dc.subject.keyword | Customer Satisfaction | |
| dc.subject.keyword | Customer treatment | |
| dc.subject.keyword | Economics and Business | |
| dc.subject.keyword | Management | |
| dc.subject.keyword | Social Sciences | |
| dc.description.note | ||
| dc.contributor.guide | Zaveri, Bijal | |
| dc.publisher.place | Vadodara | |
| dc.publisher.university | Parul University | |
| dc.publisher.institution | Department of Marketing | |
| dc.date.registered | 2018 | |
| dc.date.completed | 2023 | |
| dc.date.awarded | 2023 | |
| dc.format.dimensions | ||
| dc.format.accompanyingmaterial | DVD | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Department of Marketing | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 325.51 kB | Adobe PDF | View/Open |
| 02_prilim pages.pdf | 1.23 MB | Adobe PDF | View/Open | |
| 03_content.pdf | 469.09 kB | Adobe PDF | View/Open | |
| 04_abstract.pdf | 209.62 kB | Adobe PDF | View/Open | |
| 05_chapter-1.pdf | 502.81 kB | Adobe PDF | View/Open | |
| 06_chapter-2.pdf | 807.14 kB | Adobe PDF | View/Open | |
| 07_chapter-3.pdf | 570.24 kB | Adobe PDF | View/Open | |
| 08_chapter-4.pdf | 911.85 kB | Adobe PDF | View/Open | |
| 09_chapter-5.pdf | 376.62 kB | Adobe PDF | View/Open | |
| 10_annextures.pdf | 2.08 MB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 702.58 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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