Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/529400
| Title: | Role of IT enabled interactivity in contemporary marketing for custom satisfaction a study on banking services |
| Researcher: | Amin, Parag Suresh |
| Guide(s): | Siva Kumar, SNV |
| Keywords: | Banking Services Customer Customer Satisfaction Economics and Business Internet Banking Management Service Quality Social Sciences |
| University: | University of Mumbai |
| Completed Date: | 2015 |
| Abstract: | newline No newline |
| Pagination: | xxiv, 282p |
| URI: | http://hdl.handle.net/10603/529400 |
| Appears in Departments: | Management Studies, K.J. Somaiya Institute of Management Studies & Research |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 269.99 kB | Adobe PDF | View/Open |
| 02_prelim pages.pdf | 5.57 MB | Adobe PDF | View/Open | |
| 03_table of contents.pdf | 1.11 MB | Adobe PDF | View/Open | |
| 04_executive summary.pdf | 2.7 MB | Adobe PDF | View/Open | |
| 05_chapter 1.pdf | 22.51 MB | Adobe PDF | View/Open | |
| 06_chapter 2.pdf | 17.68 MB | Adobe PDF | View/Open | |
| 07_chapter 3.pdf | 12.15 MB | Adobe PDF | View/Open | |
| 08_chapter 4.pdf | 4.8 MB | Adobe PDF | View/Open | |
| 09_chapter 5.pdf | 6.47 MB | Adobe PDF | View/Open | |
| 10_chapter 6.pdf | 4.88 MB | Adobe PDF | View/Open | |
| 11_chapter 7.pdf | 25.5 MB | Adobe PDF | View/Open | |
| 12_chapter 8.pdf | 2.63 MB | Adobe PDF | View/Open | |
| 13_annexures.pdf | 19.83 MB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 2.9 MB | Adobe PDF | View/Open |
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