1. Shodhganga@INFLIBNET
  2. University of Mumbai
  3. Management Studies, Prin. L. N. Welingkar Institute of Management Development and Research
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/523392
Title: A study on total quality management in IT services industry using six sigma with CMMI
Researcher: D Souza, Oscar Leo
Guide(s): Rao, P S
Keywords: CMMI
Economics and Business
Industry
IT Services
Management
Six Sigma
Social Sciences
University: University of Mumbai
Completed Date: 2011
Abstract: newline No newline
Pagination: xxv, 240p
URI: http://hdl.handle.net/10603/523392
Appears in Departments:Management Studies, Prin. L. N. Welingkar Institute of Management Development and Research

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01_title.pdfAttached File259.16 kBAdobe PDFView/Open
02_prelim pages.pdf3.24 MBAdobe PDFView/Open
03_contents.pdf2.58 MBAdobe PDFView/Open
04_chapter 1.pdf11.37 MBAdobe PDFView/Open
05_chapter 2.pdf8.88 MBAdobe PDFView/Open
06_chapter 3.pdf20.87 MBAdobe PDFView/Open
07_chapter 4.pdf10.03 MBAdobe PDFView/Open
08_chapter 5.pdf13.21 MBAdobe PDFView/Open
09_chapter 6.pdf4.02 MBAdobe PDFView/Open
10_chapter 7.pdf3.45 MBAdobe PDFView/Open
11_annexures.pdf3.38 MBAdobe PDFView/Open
80_recommendation.pdf3.72 MBAdobe PDFView/Open
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