Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/518170
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | ||
| dc.date.accessioned | 2023-10-16T09:02:47Z | - |
| dc.date.available | 2023-10-16T09:02:47Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/518170 | - |
| dc.description.abstract | newline No newline | |
| dc.format.extent | xxiii, 456p | |
| dc.language | English | |
| dc.relation | ||
| dc.rights | university | |
| dc.title | A study of customer relationship management and its reflection on level of customers satisfaction with reference to Thane division of LIC of India | |
| dc.title.alternative | ||
| dc.creator.researcher | Rao, Archana Venkateshmoorthy | |
| dc.subject.keyword | CRM Practices | |
| dc.subject.keyword | Customer Relationship | |
| dc.subject.keyword | Education and Educational Research | |
| dc.subject.keyword | LIC of India | |
| dc.subject.keyword | Nature | |
| dc.subject.keyword | Social Sciences | |
| dc.subject.keyword | Social Sciences General | |
| dc.description.note | ||
| dc.contributor.guide | Bhagat, Kishori Jagdish | |
| dc.publisher.place | Mumbai | |
| dc.publisher.university | University of Mumbai | |
| dc.publisher.institution | Commerce, K. P. B. Hinduja College Of Commerce | |
| dc.date.registered | ||
| dc.date.completed | 2018 | |
| dc.date.awarded | ||
| dc.format.dimensions | ||
| dc.format.accompanyingmaterial | DVD | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Commerce, K. P. B. Hinduja College Of Commerce | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 323.76 kB | Adobe PDF | View/Open |
| 02_prelim pages.pdf | 11.64 MB | Adobe PDF | View/Open | |
| 03_contents.pdf | 963.62 kB | Adobe PDF | View/Open | |
| 04_chapter 1.pdf | 14.31 MB | Adobe PDF | View/Open | |
| 05_chapter 2.pdf | 21.76 MB | Adobe PDF | View/Open | |
| 06_chapter 3.pdf | 10.04 MB | Adobe PDF | View/Open | |
| 07_chapter 4.pdf | 19.2 MB | Adobe PDF | View/Open | |
| 08_chapter 5.pdf | 22.6 MB | Adobe PDF | View/Open | |
| 09_chapter 6.pdf | 12.21 MB | Adobe PDF | View/Open | |
| 10_chapter 7.pdf | 20.82 MB | Adobe PDF | View/Open | |
| 11_annexures.pdf | 13.09 MB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 21.14 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
Altmetric Badge: