Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/518170
| Title: | A study of customer relationship management and its reflection on level of customers satisfaction with reference to Thane division of LIC of India |
| Researcher: | Rao, Archana Venkateshmoorthy |
| Guide(s): | Bhagat, Kishori Jagdish |
| Keywords: | CRM Practices Customer Relationship Education and Educational Research LIC of India Nature Social Sciences Social Sciences General |
| University: | University of Mumbai |
| Completed Date: | 2018 |
| Abstract: | newline No newline |
| Pagination: | xxiii, 456p |
| URI: | http://hdl.handle.net/10603/518170 |
| Appears in Departments: | Commerce, K. P. B. Hinduja College Of Commerce |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 323.76 kB | Adobe PDF | View/Open |
| 02_prelim pages.pdf | 11.64 MB | Adobe PDF | View/Open | |
| 03_contents.pdf | 963.62 kB | Adobe PDF | View/Open | |
| 04_chapter 1.pdf | 14.31 MB | Adobe PDF | View/Open | |
| 05_chapter 2.pdf | 21.76 MB | Adobe PDF | View/Open | |
| 06_chapter 3.pdf | 10.04 MB | Adobe PDF | View/Open | |
| 07_chapter 4.pdf | 19.2 MB | Adobe PDF | View/Open | |
| 08_chapter 5.pdf | 22.6 MB | Adobe PDF | View/Open | |
| 09_chapter 6.pdf | 12.21 MB | Adobe PDF | View/Open | |
| 10_chapter 7.pdf | 20.82 MB | Adobe PDF | View/Open | |
| 11_annexures.pdf | 13.09 MB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 21.14 MB | Adobe PDF | View/Open |
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