Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/4834
| Title: | A study on customer satisfaction regarding the service quality of departmental stores in Tiruchirappalli City |
| Researcher: | Arockia, Rajasekar |
| Guide(s): | Antony, Valsamma |
| Keywords: | Customer satisfaction Retailing commerce |
| Upload Date: | 26-Sep-2012 |
| University: | Bharathidasan University |
| Completed Date: | October 2010 |
| Abstract: | None |
| Pagination: | 291p. |
| URI: | http://hdl.handle.net/10603/4834 |
| Appears in Departments: | Department of Commerce and Financial Studies |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 76.69 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 59.71 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 51.04 kB | Adobe PDF | View/Open | |
| 04_acknowledgements.pdf | 64.5 kB | Adobe PDF | View/Open | |
| 05_contents.pdf | 154.96 kB | Adobe PDF | View/Open | |
| 06_list of tables.pdf | 194.37 kB | Adobe PDF | View/Open | |
| 07_list of charts and digramms.pdf | 25.3 kB | Adobe PDF | View/Open | |
| 08_abbreviations.pdf | 9.25 kB | Adobe PDF | View/Open | |
| 09_chapter 1.pdf | 284.91 kB | Adobe PDF | View/Open | |
| 10_chapter 2.pdf | 351.23 kB | Adobe PDF | View/Open | |
| 11_chapter 3.pdf | 196.1 kB | Adobe PDF | View/Open | |
| 12_chapter 4.pdf | 1.38 MB | Adobe PDF | View/Open | |
| 13_chapter 5.pdf | 174.59 kB | Adobe PDF | View/Open | |
| 14_bibliography.pdf | 105.59 kB | Adobe PDF | View/Open | |
| 15_appendices.pdf | 152.35 kB | Adobe PDF | View/Open |
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