AStudy on Digital Bankings System with Reference to Karnataka

Abstract

The role of digitalization in the banking sector has altered customers newlinepreferences and demands. As a result of this, banks in Karnataka are becoming more newlinedigitally oriented in order to satisfy their customers new preferences and demands. newlineAccording to the contingency theory, the banks new digital focus has to be aligned newlinewith other factors in the banks in order for them to function effectively. There are newlinenumerous variables impacting the inviting of technology based banking and it is newlinecritical to think about these elements when contemplating client mentality and conduct newlinetowards digital banking system in India. The research of digital banking and managing newlinean account in India, found that apparent handiness is a standout amongst the most newlinecritical load on the goal to utilize web based managing an account among the bankers. newlineThe purpose of this study is to investigate how the banks relationship with newlinecustomers is affected by this digital focus. The point of investigation that is explored newlinein this research is electronic banking in general and electronic banking in India in newlineparticular. Electronic banking as it has demonstrated the velocity of its growth is newlineincredibly fast and efficient. This study focused on the opportunities and challenges newlinethat the introduction of electronic banking has brought in India. On a deeper level the newlineresearch aims to acquire better understanding of the factors influencing the newlinedevelopment of electronic banking. The broad objective of the study is to analyse the newlineemergence and evolution of Digital Banking System. In this respect the exploration newlinewill take a gander at Digital Banking System in general. It will feature the newlinefundamental impacts of Digital Banking System on the overall banking services. newlineThe main objectives of the research are as follows: newline1. Customers: newlineand#61623; To study the awareness, adoption and frequency of using Digital Banking newlineSystem (namely ATM-Cum-Debit Card, Credit card, Mobile Banking and newlineInternet banking services) by customers in Karnataka. newlineand#61623; To determine the fac