Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/452419
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Management studies | |
| dc.date.accessioned | 2023-01-24T06:06:08Z | - |
| dc.date.available | 2023-01-24T06:06:08Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/452419 | - |
| dc.description.abstract | none newline | |
| dc.format.extent | ||
| dc.language | English | |
| dc.relation | xi,170 | |
| dc.rights | university | |
| dc.title | An analytical study of quality of service and customer satisfaction in selected automobile service centres | |
| dc.title.alternative | ||
| dc.creator.researcher | Khan, Almas Nadir | |
| dc.subject.keyword | automobile service centres | |
| dc.subject.keyword | customer satisfaction | |
| dc.subject.keyword | Economics and Business | |
| dc.subject.keyword | Management | |
| dc.subject.keyword | Quality of service | |
| dc.subject.keyword | Social Sciences | |
| dc.description.note | ||
| dc.contributor.guide | Jumle, Anand G | |
| dc.publisher.place | Mumbai | |
| dc.publisher.university | SNDT Womens University | |
| dc.publisher.institution | Janki Devi Bajaj Institute of Management Studies | |
| dc.date.registered | 2015 | |
| dc.date.completed | 2021 | |
| dc.date.awarded | 2021 | |
| dc.format.dimensions | ||
| dc.format.accompanyingmaterial | CD | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Janki Devi Bajaj Institute of Management Studies | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 227.97 kB | Adobe PDF | View/Open |
| 02_declaration.pdf | 157.39 kB | Adobe PDF | View/Open | |
| 03_certificate.pdf | 157.24 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 249.93 kB | Adobe PDF | View/Open | |
| 05_indexpage.pdf | 161.77 kB | Adobe PDF | View/Open | |
| 06_listoftables.pdf | 221.48 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 271.09 kB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 193.81 kB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 273.5 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 282.81 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 1.44 MB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 361.52 kB | Adobe PDF | View/Open | |
| 14_summary.pdf | 136.03 kB | Adobe PDF | View/Open | |
| 16_synopsis.pdf | 1.32 MB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 363.88 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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