Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/439966
Title: | Influence of service request process and quality on retention in after sales of luxury car segment with a mediating effect of trust and commitment |
Researcher: | Naru, Rakesh |
Guide(s): | Jain, Arvind Kumar |
Keywords: | Economics and Business Management Social Sciences |
University: | University of Petroleum and Energy Studies (UPES) |
Completed Date: | 2022 |
Abstract: | newline |
Pagination: | 138p. |
URI: | http://hdl.handle.net/10603/439966 |
Appears in Departments: | Department of General Management |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
01_title.pdf | Attached File | 209.53 kB | Adobe PDF | View/Open |
02_prelim pages.pdf | 568.34 kB | Adobe PDF | View/Open | |
03_content.pdf | 215.43 kB | Adobe PDF | View/Open | |
04_abstract.pdf | 199.03 kB | Adobe PDF | View/Open | |
05_chapter 1.pdf | 544.59 kB | Adobe PDF | View/Open | |
06_chapter 2.pdf | 980.88 kB | Adobe PDF | View/Open | |
07_chapter 3.pdf | 325.53 kB | Adobe PDF | View/Open | |
08_chapter 4.pdf | 853.76 kB | Adobe PDF | View/Open | |
09_chapter 5.pdf | 346.54 kB | Adobe PDF | View/Open | |
10_annextures.pdf | 890.27 kB | Adobe PDF | View/Open | |
80_recommendation.pdf | 417.28 kB | Adobe PDF | View/Open |
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