Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/439966
Title: Influence of service request process and quality on retention in after sales of luxury car segment with a mediating effect of trust and commitment
Researcher: Naru, Rakesh
Guide(s): Jain, Arvind Kumar
Keywords: Economics and Business
Management
Social Sciences
University: University of Petroleum and Energy Studies (UPES)
Completed Date: 2022
Abstract: newline
Pagination: 138p.
URI: http://hdl.handle.net/10603/439966
Appears in Departments:Department of General Management

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01_title.pdfAttached File209.53 kBAdobe PDFView/Open
02_prelim pages.pdf568.34 kBAdobe PDFView/Open
03_content.pdf215.43 kBAdobe PDFView/Open
04_abstract.pdf199.03 kBAdobe PDFView/Open
05_chapter 1.pdf544.59 kBAdobe PDFView/Open
06_chapter 2.pdf980.88 kBAdobe PDFView/Open
07_chapter 3.pdf325.53 kBAdobe PDFView/Open
08_chapter 4.pdf853.76 kBAdobe PDFView/Open
09_chapter 5.pdf346.54 kBAdobe PDFView/Open
10_annextures.pdf890.27 kBAdobe PDFView/Open
80_recommendation.pdf417.28 kBAdobe PDFView/Open
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