Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/43233
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Management studies | en_US |
| dc.date.accessioned | 2015-06-17T12:53:22Z | - |
| dc.date.available | 2015-06-17T12:53:22Z | - |
| dc.date.issued | 2015-06-17 | - |
| dc.identifier.uri | http://hdl.handle.net/10603/43233 | - |
| dc.description.abstract | newline | en_US |
| dc.format.extent | 381p | en_US |
| dc.language | English | en_US |
| dc.relation | No.of refernces 280 | en_US |
| dc.rights | university | en_US |
| dc.title | Service Provider Switching A Study on the Switching Process in Retail Banking | en_US |
| dc.title.alternative | en_US | |
| dc.creator.researcher | Neetha J Eappen | en_US |
| dc.subject.keyword | Consumer Decision Making | en_US |
| dc.subject.keyword | Indian Retail Banking Industry | en_US |
| dc.subject.keyword | Service Switching | en_US |
| dc.subject.keyword | Switching Triggers | en_US |
| dc.description.note | Appendices p.301-380 | en_US |
| dc.contributor.guide | Pavithran, K B | en_US |
| dc.publisher.place | Cochin | en_US |
| dc.publisher.university | Cochin University of Science and Technology | en_US |
| dc.publisher.institution | School of Management Studies | en_US |
| dc.date.registered | 02/2009 | en_US |
| dc.date.completed | 11/2013 | en_US |
| dc.date.awarded | 05/2014 | en_US |
| dc.format.dimensions | en_US | |
| dc.format.accompanyingmaterial | None | en_US |
| dc.source.university | University | en_US |
| dc.type.degree | Ph.D. | en_US |
| Appears in Departments: | School of Management Studies | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 553.49 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 554.71 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 554.53 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 562.03 kB | Adobe PDF | View/Open | |
| 05_contents.pdf | 564.05 kB | Adobe PDF | View/Open | |
| 06_list of tables.pdf | 557.12 kB | Adobe PDF | View/Open | |
| 07_list of figures.pdf | 559.99 kB | Adobe PDF | View/Open | |
| 08_list of appendices.pdf | 555.02 kB | Adobe PDF | View/Open | |
| 09_abbreviations.pdf | 554.16 kB | Adobe PDF | View/Open | |
| 10_chapter 1.pdf | 1.51 MB | Adobe PDF | View/Open | |
| 11_chapter 2.pdf | 1.69 MB | Adobe PDF | View/Open | |
| 12_chapter 3.pdf | 934.61 kB | Adobe PDF | View/Open | |
| 13_chapter 4.pdf | 451.56 kB | Adobe PDF | View/Open | |
| 14_chapter 5.pdf | 1.78 MB | Adobe PDF | View/Open | |
| 15_chapter 6.pdf | 611.53 kB | Adobe PDF | View/Open | |
| 16_references.pdf | 280.87 kB | Adobe PDF | View/Open | |
| 17_appendices.pdf | 2.86 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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