1. Shodhganga@INFLIBNET
  2. Cochin University of Science & Technology
  3. School of Management Studies
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/43233
Title: Service Provider Switching A Study on the Switching Process in Retail Banking
Researcher: Neetha J Eappen
Guide(s): Pavithran, K B
Keywords: Consumer Decision Making
Indian Retail Banking Industry
Service Switching
Switching Triggers
Upload Date: 17-Jun-2015
University: Cochin University of Science and Technology
Completed Date: 11/2013
Abstract: newline
Pagination: 381p
URI: http://hdl.handle.net/10603/43233
Appears in Departments:School of Management Studies

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File553.49 kBAdobe PDFView/Open
02_certificate.pdf554.71 kBAdobe PDFView/Open
03_declaration.pdf554.53 kBAdobe PDFView/Open
04_acknowledgement.pdf562.03 kBAdobe PDFView/Open
05_contents.pdf564.05 kBAdobe PDFView/Open
06_list of tables.pdf557.12 kBAdobe PDFView/Open
07_list of figures.pdf559.99 kBAdobe PDFView/Open
08_list of appendices.pdf555.02 kBAdobe PDFView/Open
09_abbreviations.pdf554.16 kBAdobe PDFView/Open
10_chapter 1.pdf1.51 MBAdobe PDFView/Open
11_chapter 2.pdf1.69 MBAdobe PDFView/Open
12_chapter 3.pdf934.61 kBAdobe PDFView/Open
13_chapter 4.pdf451.56 kBAdobe PDFView/Open
14_chapter 5.pdf1.78 MBAdobe PDFView/Open
15_chapter 6.pdf611.53 kBAdobe PDFView/Open
16_references.pdf280.87 kBAdobe PDFView/Open
17_appendices.pdf2.86 MBAdobe PDFView/Open
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