A study on effective implementation of tqm for sustainability

Abstract

The purpose of this thesis is to study in detail about the fundamentals of Total Quality Management TQM and how it helps provide a sustainable performance to any organization Though many have written about TQM this research will focus on the fundamentals of TQM implementations The implementation process basics that are influential in making TQM a successful change management program in this dynamic market scenario are the key points in this study newlineThe ever changing market conditions what is called as hyper competition is pushing the manufacturers all over the world to look for better way of doing business This hypercompetitive environment has given the strength to the customer to demand more from the organizations Hence it will be interesting to observe how organizations are responding to this challenge newlineTQM is a management innovation and has been with the organizations for quite a long time But there were lot of reports that this innovation is not coming up to the expectation and termed as a failure and fad At the same many success stories were also reported newline