Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/421501
Title: Service quality assessment of university libraries in Kerala
Researcher: Femin, V T
Guide(s): Humayoon Kabir, S
Keywords: Computer Science
Consumer Satisfaction
Customer Expectations
Engineering and Technology
Library Information and Science
Physical Environment
Service Quality
SERVQUAL as a Tool
Social Development and Quality of Life
University: University of Kerala
Completed Date: 2018
Abstract: newline Abstract not available
Pagination: 276p.
URI: http://hdl.handle.net/10603/421501
Appears in Departments:Department of Library & Information Science

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01_title.pdfAttached File27.17 kBAdobe PDFView/Open
02_prelim pages.pdf98.07 kBAdobe PDFView/Open
03_contents.pdf39.77 kBAdobe PDFView/Open
04_chapter 1.pdf216.74 kBAdobe PDFView/Open
05_chapter 2.pdf1.68 MBAdobe PDFView/Open
06_chapter 3.pdf420.21 kBAdobe PDFView/Open
07_chapter 4.pdf164.79 kBAdobe PDFView/Open
08_chapter 5.pdf1.66 MBAdobe PDFView/Open
09_chapter 6.pdf628.62 kBAdobe PDFView/Open
10_annexures.pdf521.84 kBAdobe PDFView/Open
80_recommendation.pdf652.1 kBAdobe PDFView/Open
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