Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/421501
Title: | Service quality assessment of university libraries in Kerala |
Researcher: | Femin, V T |
Guide(s): | Humayoon Kabir, S |
Keywords: | Computer Science Consumer Satisfaction Customer Expectations Engineering and Technology Library Information and Science Physical Environment Service Quality SERVQUAL as a Tool Social Development and Quality of Life |
University: | University of Kerala |
Completed Date: | 2018 |
Abstract: | newline Abstract not available |
Pagination: | 276p. |
URI: | http://hdl.handle.net/10603/421501 |
Appears in Departments: | Department of Library & Information Science |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
01_title.pdf | Attached File | 27.17 kB | Adobe PDF | View/Open |
02_prelim pages.pdf | 98.07 kB | Adobe PDF | View/Open | |
03_contents.pdf | 39.77 kB | Adobe PDF | View/Open | |
04_chapter 1.pdf | 216.74 kB | Adobe PDF | View/Open | |
05_chapter 2.pdf | 1.68 MB | Adobe PDF | View/Open | |
06_chapter 3.pdf | 420.21 kB | Adobe PDF | View/Open | |
07_chapter 4.pdf | 164.79 kB | Adobe PDF | View/Open | |
08_chapter 5.pdf | 1.66 MB | Adobe PDF | View/Open | |
09_chapter 6.pdf | 628.62 kB | Adobe PDF | View/Open | |
10_annexures.pdf | 521.84 kB | Adobe PDF | View/Open | |
80_recommendation.pdf | 652.1 kB | Adobe PDF | View/Open |
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