Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/417542
| Title: | Service Quality and Its Impact on Up Selling and Cross Selling A Study of Indian Telecom Retail Environment |
| Researcher: | Mohan, Rohit |
| Guide(s): | Rai, S R and Uniyal, Dwarika Prasad |
| Keywords: | Economics and Business Indian Telecom Management Retail Environment Selling Service Quality Social Sciences |
| University: | Amity University, Noida |
| Completed Date: | 2020 |
| Abstract: | newline |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/417542 |
| Appears in Departments: | Amity Business School |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 29.06 kB | Adobe PDF | View/Open |
| 02_prelim pages.pdf | 217.16 kB | Adobe PDF | View/Open | |
| 03_content.pdf | 16.87 kB | Adobe PDF | View/Open | |
| 04_abstract.pdf | 15.46 kB | Adobe PDF | View/Open | |
| 05_chapter 1.pdf | 1.6 MB | Adobe PDF | View/Open | |
| 06_chapter 2.pdf | 485.52 kB | Adobe PDF | View/Open | |
| 07_chapter 3.pdf | 291.07 kB | Adobe PDF | View/Open | |
| 08_chapter 4.pdf | 179.67 kB | Adobe PDF | View/Open | |
| 09_chapter 5.pdf | 50.33 kB | Adobe PDF | View/Open | |
| 10_annexures.pdf | 3.03 MB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 78.73 kB | Adobe PDF | View/Open |
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