Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/413648
| Title: | Customer services and satisfaction _ a case study of Kerala state financial enterprises ltd KSFE |
| Researcher: | Sabeena, A N |
| Guide(s): | Subash, T |
| Keywords: | Automated Teller Machine Business Customer Services Economics and Business Mutual Benefit Finance Company Net Promoter Score Propensity to Turnover Service Delivery of KSFE Social Sciences |
| University: | University of Kerala |
| Completed Date: | 2019 |
| Abstract: | newline Abstract not available |
| Pagination: | 229p. xvi |
| URI: | http://hdl.handle.net/10603/413648 |
| Appears in Departments: | Department of Commerce |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 116.84 kB | Adobe PDF | View/Open |
| 02_prelim pages.pdf | 2.1 MB | Adobe PDF | View/Open | |
| 03_list of contents.pdf | 149.24 kB | Adobe PDF | View/Open | |
| 04_chapter 1.pdf | 5.63 MB | Adobe PDF | View/Open | |
| 05_chapter 2.pdf | 11.99 MB | Adobe PDF | View/Open | |
| 06_chapter 3.pdf | 4.99 MB | Adobe PDF | View/Open | |
| 07_chapter 4.pdf | 9.75 MB | Adobe PDF | View/Open | |
| 08_chapter 5.pdf | 6.93 MB | Adobe PDF | View/Open | |
| 09_chapter 6.pdf | 4.45 MB | Adobe PDF | View/Open | |
| 10_chapter 7.pdf | 3.19 MB | Adobe PDF | View/Open | |
| 11_chapter 8.pdf | 5.09 MB | Adobe PDF | View/Open | |
| 12_annexures.pdf | 4.65 MB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 5.21 MB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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