A comparative study on customer relationship management CRM in public and private sector banks in Bihar

Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/402998

Title:	A comparative study on customer relationship management CRM in public and private sector banks in Bihar
Researcher:	Kumar, Indrajit
Guide(s):	Shome, Mihir Kumar
Keywords:	CRM in public and private sector banks in Bihar Customer Relationship Management Customer Relationship Management in Bank
University:	National Institute of Technology Arunachal Pradesh
Completed Date:	2019
Pagination:	xv, 165
URI:	http://hdl.handle.net/10603/402998
Appears in Departments:	Department of Management and Humanities

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File	Description	Size	Format
01_title.pdf	Attached File	191.51 kB	Adobe PDF	View/Open
02_certificate.pdf		296.31 kB	Adobe PDF	View/Open
03_acknowledgement.pdf		177.68 kB	Adobe PDF	View/Open
04_list of contents.pdf		301.8 kB	Adobe PDF	View/Open
05_list of tables and figures.pdf		314.13 kB	Adobe PDF	View/Open
08_chapter 1.pdf		500.77 kB	Adobe PDF	View/Open
09_chapter 2.pdf		508.94 kB	Adobe PDF	View/Open
10_chapter 3.pdf		532.89 kB	Adobe PDF	View/Open
11_chapter 4.pdf		778.53 kB	Adobe PDF	View/Open
12_chapter 5.pdf		318.01 kB	Adobe PDF	View/Open
13_bibliography.pdf		623.46 kB	Adobe PDF	View/Open
14_appendixes.pdf		4.08 MB	Adobe PDF	View/Open
15_list of publications.pdf		409.74 kB	Adobe PDF	View/Open
80_recommendation.pdf		318.06 kB	Adobe PDF	View/Open
abstract.pdf		293.86 kB	Adobe PDF	View/Open

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