Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/402127
| Title: | Study of a policy framework for customer satisfaction through augmentation of organizational productivity |
| Researcher: | Sen, Kingshuk |
| Guide(s): | Sarkar, Bijan and Ghosh, Surojit |
| Keywords: | Customer Satisfaction Organizational Productivity Policy Framework |
| University: | Jadavpur University |
| Completed Date: | 2021 |
| Abstract: | newline |
| Pagination: | [xxxiii], 361p. |
| URI: | http://hdl.handle.net/10603/402127 |
| Appears in Departments: | Department of Production Engineering |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 14.18 kB | Adobe PDF | View/Open |
| 02_certificates.pdf | 699.79 kB | Adobe PDF | View/Open | |
| 03_acknowledgements.pdf | 38.15 kB | Adobe PDF | View/Open | |
| 04_contents.pdf | 189.74 kB | Adobe PDF | View/Open | |
| 05_list of tables figures.pdf | 159.72 kB | Adobe PDF | View/Open | |
| 06_preface.pdf | 86.2 kB | Adobe PDF | View/Open | |
| 07_chapter 1 defence.pdf | 524.56 kB | Adobe PDF | View/Open | |
| 08_chapter 2 defence.pdf | 672.92 kB | Adobe PDF | View/Open | |
| 09_chapter 3 defence.pdf | 1.07 MB | Adobe PDF | View/Open | |
| 10_chapter 4 defence.pdf | 1.71 MB | Adobe PDF | View/Open | |
| 11_chapter 5 defence modified.pdf | 1.3 MB | Adobe PDF | View/Open | |
| 12_chapter 6 defence.pdf | 232.37 kB | Adobe PDF | View/Open | |
| 13_chapter 7 defence.pdf | 340.41 kB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 54.77 kB | Adobe PDF | View/Open |
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