1. Shodhganga@INFLIBNET
  2. University of Kerala
  3. Department of Commerce
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/400309
Title: A study on the quality of customer service in public sector banks in Kerala
Researcher: Pushpangathan, G
Guide(s): Sasikumar, K
Keywords: Amenities in Public Sector Banks
Central Banking Enquiry Committee
Customer Services
Finance Minister
Infrasturcture Facilities of Commercial Banks
Mathematics
Physical Sciences
Profile of Banking in Kerala
University: University of Kerala
Completed Date: 2002
Abstract: newline Abstract not available newline
Pagination: 265p.
URI: http://hdl.handle.net/10603/400309
Appears in Departments:Department of Commerce

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01_title.pdfAttached File40.55 kBAdobe PDFView/Open
02_certificate.pdf41.53 kBAdobe PDFView/Open
03_declaration.pdf41.33 kBAdobe PDFView/Open
04_acknowledgement.pdf86.18 kBAdobe PDFView/Open
05_contents.pdf42.14 kBAdobe PDFView/Open
06_list of abbreviations.pdf55.79 kBAdobe PDFView/Open
07_list of tables.pdf102.62 kBAdobe PDFView/Open
08_list of figures.pdf37.68 kBAdobe PDFView/Open
09_chapter 1.pdf372.62 kBAdobe PDFView/Open
10_chapter 2.pdf373.75 kBAdobe PDFView/Open
11_chapter 3.pdf354.33 kBAdobe PDFView/Open
12_chapter 4.pdf822.5 kBAdobe PDFView/Open
13_chapter 5.pdf852.85 kBAdobe PDFView/Open
14_chapter 6.pdf514.64 kBAdobe PDFView/Open
15_chapter 7.pdf1.75 MBAdobe PDFView/Open
16_chapter 8.pdf593.18 kBAdobe PDFView/Open
17_bibliography.pdf379.56 kBAdobe PDFView/Open
18_appendix.pdf140.17 kBAdobe PDFView/Open
80_recommendation.pdf627.86 kBAdobe PDFView/Open
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