1. Shodhganga@INFLIBNET
  2. Sardar Patel University
  3. Department of Business Management
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/39769
Title: The impact of information technology on customer relationship management
Researcher: Abdulwahid, Emad Fuad
Guide(s): Jani, H J
Keywords: CRM Components
customer relationship management
impact of information technology
Relationship Marketing
Upload Date: 27-Apr-2015
University: Sardar Patel University
Completed Date: 2013
Abstract: none newline
Pagination: 257p.
URI: http://hdl.handle.net/10603/39769
Appears in Departments:Department of Business Management

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File530.07 kBAdobe PDFView/Open
02_certificate.pdf16.25 kBAdobe PDFView/Open
03_declaration.pdf14.62 kBAdobe PDFView/Open
04_dedicated.pdf493.02 kBAdobe PDFView/Open
05_preface.pdf15.56 kBAdobe PDFView/Open
06_acknowledgement.pdf19.8 kBAdobe PDFView/Open
07_contents.pdf39.87 kBAdobe PDFView/Open
08_list_of_tables.pdf23.59 kBAdobe PDFView/Open
09_list_of_figures.pdf18.75 kBAdobe PDFView/Open
10_list_of_annexures.pdf15.11 kBAdobe PDFView/Open
11_chapter1.pdf614.79 kBAdobe PDFView/Open
12_chapter2.pdf1.13 MBAdobe PDFView/Open
13_chapter3.pdf955.74 kBAdobe PDFView/Open
14_chapter4.pdf668.17 kBAdobe PDFView/Open
15_chapter5.pdf1.78 MBAdobe PDFView/Open
16_chapter6.pdf700.04 kBAdobe PDFView/Open
17_bibliography.pdf597.55 kBAdobe PDFView/Open
18_annexures.pdf787.6 kBAdobe PDFView/Open
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