Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/396763
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | ||
| dc.date.accessioned | 2022-08-01T06:48:58Z | - |
| dc.date.available | 2022-08-01T06:48:58Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/396763 | - |
| dc.description.abstract | File attached newline | |
| dc.format.extent | xxi, 309 p. | |
| dc.language | English | |
| dc.relation | ||
| dc.rights | university | |
| dc.title | Customer relationship management in banking industry a study of public and private sector banks | |
| dc.title.alternative | ||
| dc.creator.researcher | Marwari, Bharti | |
| dc.subject.keyword | Business Finance | |
| dc.subject.keyword | Economics and Business | |
| dc.subject.keyword | Social Sciences | |
| dc.description.note | ||
| dc.contributor.guide | Rajinder Kaur | |
| dc.publisher.place | Patiala | |
| dc.publisher.university | Punjabi University | |
| dc.publisher.institution | Department of Commerce | |
| dc.date.registered | 2014 | |
| dc.date.completed | 2021 | |
| dc.date.awarded | 2022 | |
| dc.format.dimensions | 28 cm. | |
| dc.format.accompanyingmaterial | CD | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Department of Commerce | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title page.pdf | Attached File | 554.05 kB | Adobe PDF | View/Open |
| 02_certificate.pdf | 445.87 kB | Adobe PDF | View/Open | |
| 03_01declaration.pdf | 560.79 kB | Adobe PDF | View/Open | |
| 03_02acknowledgement.pdf | 1.18 MB | Adobe PDF | View/Open | |
| 04_chapter-1.pdf | 262.36 kB | Adobe PDF | View/Open | |
| 05_chapter-2.pdf | 273.32 kB | Adobe PDF | View/Open | |
| 06_chapter-3.pdf | 423.92 kB | Adobe PDF | View/Open | |
| 07_chapter-4.pdf | 907.83 kB | Adobe PDF | View/Open | |
| 08_chapter-5.pdf | 729.01 kB | Adobe PDF | View/Open | |
| 09_chapter-6.pdf | 514.35 kB | Adobe PDF | View/Open | |
| 10_chapter-7.pdf | 394.29 kB | Adobe PDF | View/Open | |
| 11_chapter-8.pdf | 354.01 kB | Adobe PDF | View/Open | |
| 12_ bibliography.pdf | 300.46 kB | Adobe PDF | View/Open | |
| 13_annexure.pdf | 252.24 kB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 893.73 kB | Adobe PDF | View/Open | |
| abstract both english & punjabi.pdf | 182.44 kB | Adobe PDF | View/Open | |
| contents.pdf | 129.68 kB | Adobe PDF | View/Open | |
| list of publications.pdf | 176.26 kB | Adobe PDF | View/Open | |
| table, figures etc..pdf | 96.52 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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