Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/396763
Title: Customer relationship management in banking industry a study of public and private sector banks
Researcher: Marwari, Bharti
Guide(s): Rajinder Kaur
Keywords: Business Finance
Economics and Business
Social Sciences
University: Punjabi University
Completed Date: 2021
Abstract: File attached newline
Pagination: xxi, 309 p.
URI: http://hdl.handle.net/10603/396763
Appears in Departments:Department of Commerce

Files in This Item:
File Description SizeFormat 
01_title page.pdfAttached File554.05 kBAdobe PDFView/Open
02_certificate.pdf445.87 kBAdobe PDFView/Open
03_01declaration.pdf560.79 kBAdobe PDFView/Open
03_02acknowledgement.pdf1.18 MBAdobe PDFView/Open
04_chapter-1.pdf262.36 kBAdobe PDFView/Open
05_chapter-2.pdf273.32 kBAdobe PDFView/Open
06_chapter-3.pdf423.92 kBAdobe PDFView/Open
07_chapter-4.pdf907.83 kBAdobe PDFView/Open
08_chapter-5.pdf729.01 kBAdobe PDFView/Open
09_chapter-6.pdf514.35 kBAdobe PDFView/Open
10_chapter-7.pdf394.29 kBAdobe PDFView/Open
11_chapter-8.pdf354.01 kBAdobe PDFView/Open
12_ bibliography.pdf300.46 kBAdobe PDFView/Open
13_annexure.pdf252.24 kBAdobe PDFView/Open
80_recommendation.pdf893.73 kBAdobe PDFView/Open
abstract both english & punjabi.pdf182.44 kBAdobe PDFView/Open
contents.pdf129.68 kBAdobe PDFView/Open
list of publications.pdf176.26 kBAdobe PDFView/Open
table, figures etc..pdf96.52 kBAdobe PDFView/Open
Show full item record


Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).

Altmetric Badge: