Strategic HRD Practices an empirical study of selective service industries in Odisha

Abstract

This study is related to strategic human resource development (SHRD) practices of selective service industries in Odisha. Retail, IT, and Hotels are the leading sectors of every state, as the profits of resources are valued over everything. Therefore, being the most valuable service sector institution engaged in helping people enjoy the blessings of long and healthy lives, nothing is more rewarding than contributing to its success. The emphasis on managing and developing human resources in service sectors is a recently perceived strategy; attracting substantial government attention. The population of this study is some selected service industries (IT, Retail and Hotel) due to their people intensiveness nature, well-defined HRD function, high focus on learning and development activities and reflects the present trends in SHRD practices. The representative sampling frame for this study is identified Bhubaneswar in the khurda district of Odisha due to it s geographical features.SHRD is a research and practice area that focuses primarily on the relation between HRD and organizational performance. SHRD is the purposeful and proactive use of different techniques, coordinated and coupled with the strategic approaches, to improve organizational performance. Data are collected from both primary as well as secondary sourcesand primary sources. The analysis of data was done using Microsoft Excel, IBM statistics 21.0 and AMOS 20.0. For mediation analysis Process v 3.4.1 of Andrew F. Hayes (2020) was used. And, to analyze the inter-industry difference the One way ANOVA technique was employed which tested one of the hypothesis which were framed for this study. The research study with an attempt in examining the relationship between the Strategic Fit and Organizational Performance through four mediators viz., HRD System Capabilities, Learning and Development Strategies, Strategic Employee Behaviour, and Startegic Maturity have significantly contributed to understanding SHRD from a theoretical and practical perspective. The model building process can help in understanding the complex construct SHRD from a service organization perspective. Designing the HRD system, developing HRD, and business competencies will be the key to organization Value Addition. Strategically orienting HRD function can make the organizations stay ahead of competition. newline