Impact of Core Banking On Consumers of State Bank Group in Nanded District

Abstract

The research, entitled Impact of Core Banking on Consumers of State Bank newlineGroup in Nanded District , is an attempt to get a complete understanding of the various newlinecore banking services offered by the State Bank of India in Nanded district and to newlineevaluate consumer awareness and satisfaction level for the same. The analysis newlineconcludes that all types of core banking services are provided by State Bank of India newlineand consumers are availing the same. newlineThis study concludes that the regulating authority should take the opportunity newlineto improve banking services in the area of net banking and credit card facilities which newlinewere observed to be at the lowest usage and satisfaction level in Nanded district. No newlinedoubt increase in the credit card facilities will lead banks to generate a good amount of newlinebusiness for the bank and will additionally provide consumers with purchasing power newlineto handle their personal needs. Use of net banking will become easy in the operation newlinefor a bank as well as for the consumers due to reduction in the number of visits to the newlinebanks. newlineThe broader objectives of the study are to study the demographic factorial newlineimpact on consumers and to study the impact of core banking services on the newlinesatisfaction level of the consumers in Nanded district. newlineii newlineObjectives: newlineFollowing are the objectives of the study: newlineObjectives of the Study newline1. To study the impact of computerization on the banking sector newline2. To study the impact of core banking on consumer satisfaction newline3. To study the E-banking services provided by state bank groups through Core newlineBanking newline4. To study the demographic impact on the usage of E-banking services newline5. To provide important suggestions to the SBI and its consumers newlineHypotheses: newlineThe hypotheses of the study are as follows: newline1. H0: There is no significant impact of core banking on consumers newlinesatisfaction level. newlineH1 There is a significant impact of core banking on consumers satisfaction newlinelevel. newline2. H0: There is no significant impact of demographic factors of consumers on newlinethe usage of E-banking services. newlineH1 There is a signif