1. Shodhganga@INFLIBNET
  2. University of Kerala
  3. Department of Commerce
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/392553
Title: Customer relationship management in bharat sanchar nigam limited
Researcher: Ajitharani Unnikrishnan
Guide(s): Johnson, B
Keywords: Affordability
Billing
Business
Economics and Business
Framework
Landline
Social Sciences
Telecommunication
University: University of Kerala
Completed Date: 2015
Abstract: newline Abstract available newline
Pagination: i-xxi, 467p.
URI: http://hdl.handle.net/10603/392553
Appears in Departments:Department of Commerce

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File136.01 kBAdobe PDFView/Open
02_declaration.pdf276.47 kBAdobe PDFView/Open
03_certificate.pdf324.88 kBAdobe PDFView/Open
04_acknowledgement.pdf760.56 kBAdobe PDFView/Open
05_table of contents.pdf239.62 kBAdobe PDFView/Open
06_list of tables.pdf6.47 MBAdobe PDFView/Open
07_list of charts.pdf785.49 kBAdobe PDFView/Open
08_chapter 1.pdf7.91 MBAdobe PDFView/Open
09_chapter 2.pdf18.73 MBAdobe PDFView/Open
10_chapter 3.pdf12.62 MBAdobe PDFView/Open
11_chapter 4.pdf9.43 MBAdobe PDFView/Open
12_chapter 5.pdf34.78 MBAdobe PDFView/Open
13_chapter 6.pdf29.76 MBAdobe PDFView/Open
14_chapter 7.pdf18.31 MBAdobe PDFView/Open
15_chapter 8.pdf22.28 MBAdobe PDFView/Open
16_chapter 9.pdf19.03 MBAdobe PDFView/Open
17_chapter 10.pdf28.73 MBAdobe PDFView/Open
18_appendix.pdf2.66 MBAdobe PDFView/Open
19_bibliography.pdf6.5 MBAdobe PDFView/Open
80_recommendation.pdf28.86 MBAdobe PDFView/Open
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