Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/385776
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dc.coverage.spatial
dc.date.accessioned2022-06-13T05:57:48Z-
dc.date.available2022-06-13T05:57:48Z-
dc.identifier.urihttp://hdl.handle.net/10603/385776-
dc.description.abstractNone
dc.format.extentxi, 293p.
dc.languageEnglish
dc.relation
dc.rightsuniversity
dc.titleService quality perception of customers in Ethiopian banking industry a study of public and private banks in Dire Dawa
dc.title.alternative
dc.creator.researcherUbah Adem Meder
dc.subject.keywordBanking Industry--Ethiopia
dc.subject.keywordCommerce and Management Studies
dc.subject.keywordCustomer Perception--Service quality--Banking Industry
dc.subject.keywordEconomics and Business
dc.subject.keywordEthiopia--Banking Industry
dc.subject.keywordService quality--Banking Industry
dc.subject.keywordSocial Sciences
dc.description.note
dc.contributor.guideSarada Devi, M.
dc.publisher.placeVishakhapatnam
dc.publisher.universityAndhra University
dc.publisher.institutionDepartment of Commerce and Management Studies
dc.date.registered
dc.date.completed2016
dc.date.awarded2016
dc.format.dimensions
dc.format.accompanyingmaterialNone
dc.source.universityUniversity
dc.type.degreePh.D.
Appears in Departments:Department of Commerce & Management Studies

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File1.28 MBAdobe PDFView/Open
02_declaration.pdf1.28 MBAdobe PDFView/Open
03_certificate.pdf1.28 MBAdobe PDFView/Open
04_acknowledgements.pdf1.29 MBAdobe PDFView/Open
05_dedication.pdf1.28 MBAdobe PDFView/Open
06_abstract.pdf1.28 MBAdobe PDFView/Open
07_contents.pdf1.28 MBAdobe PDFView/Open
08_list of tables.pdf1.3 MBAdobe PDFView/Open
09_list of figures.pdf1.29 MBAdobe PDFView/Open
10_list of acronyms.pdf1.28 MBAdobe PDFView/Open
11_chapter 1.pdf1.45 MBAdobe PDFView/Open
12_chapter 2.pdf1.52 MBAdobe PDFView/Open
13_chapter 3.pdf1.44 MBAdobe PDFView/Open
14_chapter 4.pdf1.35 MBAdobe PDFView/Open
15_chapter 5.pdf1.66 MBAdobe PDFView/Open
16_chapter 6.pdf1.32 MBAdobe PDFView/Open
17_chapter 7_conclusion and recommendations.pdf1.31 MBAdobe PDFView/Open
18_references.pdf1.37 MBAdobe PDFView/Open
19_appendices.pdf1.35 MBAdobe PDFView/Open
80_recommendation.pdf2.59 MBAdobe PDFView/Open


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