1. Shodhganga@INFLIBNET
  2. Andhra University
  3. Department of Commerce & Management Studies
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/385776
Title: Service quality perception of customers in Ethiopian banking industry a study of public and private banks in Dire Dawa
Researcher: Ubah Adem Meder
Guide(s): Sarada Devi, M.
Keywords: Banking Industry--Ethiopia
Commerce and Management Studies
Customer Perception--Service quality--Banking Industry
Economics and Business
Ethiopia--Banking Industry
Service quality--Banking Industry
Social Sciences
University: Andhra University
Completed Date: 2016
Abstract: None
Pagination: xi, 293p.
URI: http://hdl.handle.net/10603/385776
Appears in Departments:Department of Commerce & Management Studies

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File1.28 MBAdobe PDFView/Open
02_declaration.pdf1.28 MBAdobe PDFView/Open
03_certificate.pdf1.28 MBAdobe PDFView/Open
04_acknowledgements.pdf1.29 MBAdobe PDFView/Open
05_dedication.pdf1.28 MBAdobe PDFView/Open
06_abstract.pdf1.28 MBAdobe PDFView/Open
07_contents.pdf1.28 MBAdobe PDFView/Open
08_list of tables.pdf1.3 MBAdobe PDFView/Open
09_list of figures.pdf1.29 MBAdobe PDFView/Open
10_list of acronyms.pdf1.28 MBAdobe PDFView/Open
11_chapter 1.pdf1.45 MBAdobe PDFView/Open
12_chapter 2.pdf1.52 MBAdobe PDFView/Open
13_chapter 3.pdf1.44 MBAdobe PDFView/Open
14_chapter 4.pdf1.35 MBAdobe PDFView/Open
15_chapter 5.pdf1.66 MBAdobe PDFView/Open
16_chapter 6.pdf1.32 MBAdobe PDFView/Open
17_chapter 7_conclusion and recommendations.pdf1.31 MBAdobe PDFView/Open
18_references.pdf1.37 MBAdobe PDFView/Open
19_appendices.pdf1.35 MBAdobe PDFView/Open
80_recommendation.pdf2.59 MBAdobe PDFView/Open
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