Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/384473
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dc.coverage.spatial
dc.date.accessioned2022-06-07T04:51:39Z-
dc.date.available2022-06-07T04:51:39Z-
dc.identifier.urihttp://hdl.handle.net/10603/384473-
dc.description.abstractNone
dc.format.extent296p.
dc.languageEnglish
dc.relation
dc.rightsuniversity
dc.titleA study on customer relationship management with reference to Andhra Pradesh State Road Transport Corporation Vizianagaram zone
dc.title.alternative
dc.creator.researcherRama Krishna,P
dc.subject.keywordAPSRTC-CRM in Vizianagaram Zone.
dc.subject.keywordCommerce and Management
dc.subject.keywordCustomer relationship management.
dc.subject.keywordEconomics and Business
dc.subject.keywordSocial Sciences
dc.subject.keywordVizianagaram Zone-CRM -APSRTC.
dc.description.note
dc.contributor.guideRavi, J
dc.publisher.placeVishakhapatnam
dc.publisher.universityAndhra University
dc.publisher.institutionDepartment of Commerce and Management Studies
dc.date.registered
dc.date.completed2016
dc.date.awarded2017
dc.format.dimensions
dc.format.accompanyingmaterialNone
dc.source.universityUniversity
dc.type.degreePh.D.
Appears in Departments:Department of Commerce & Management Studies

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File65.95 kBAdobe PDFView/Open
02_declaration.pdf30.2 kBAdobe PDFView/Open
03_certificate.pdf31.52 kBAdobe PDFView/Open
04_acknowledgement.pdf33.94 kBAdobe PDFView/Open
05_contents.pdf44.16 kBAdobe PDFView/Open
06_list of tables.pdf39.23 kBAdobe PDFView/Open
07_list of figures.pdf30.03 kBAdobe PDFView/Open
08_list of abbreviations.pdf31.43 kBAdobe PDFView/Open
09_preface.pdf35.66 kBAdobe PDFView/Open
10_chapter 1.pdf233.82 kBAdobe PDFView/Open
11_chapter 2.pdf246.91 kBAdobe PDFView/Open
12_chapter 3.pdf177.08 kBAdobe PDFView/Open
13_chapter 4.pdf594.48 kBAdobe PDFView/Open
14_summary and suggestions.pdf133.85 kBAdobe PDFView/Open
15_bibliography.pdf112.01 kBAdobe PDFView/Open
16_questionnaire.pdf55.92 kBAdobe PDFView/Open
80_recommendation.pdf198.75 kBAdobe PDFView/Open


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