1. Shodhganga@INFLIBNET
  2. Andhra University
  3. Department of Commerce & Management Studies
Please use this identifier to cite or link to this item: http://hdl.handle.net/10603/384473
Title: A study on customer relationship management with reference to Andhra Pradesh State Road Transport Corporation Vizianagaram zone
Researcher: Rama Krishna,P
Guide(s): Ravi, J
Keywords: APSRTC-CRM in Vizianagaram Zone.
Commerce and Management
Customer relationship management.
Economics and Business
Social Sciences
Vizianagaram Zone-CRM -APSRTC.
University: Andhra University
Completed Date: 2016
Abstract: None
Pagination: 296p.
URI: http://hdl.handle.net/10603/384473
Appears in Departments:Department of Commerce & Management Studies

Files in This Item:
File Description SizeFormat 
01_title.pdfAttached File65.95 kBAdobe PDFView/Open
02_declaration.pdf30.2 kBAdobe PDFView/Open
03_certificate.pdf31.52 kBAdobe PDFView/Open
04_acknowledgement.pdf33.94 kBAdobe PDFView/Open
05_contents.pdf44.16 kBAdobe PDFView/Open
06_list of tables.pdf39.23 kBAdobe PDFView/Open
07_list of figures.pdf30.03 kBAdobe PDFView/Open
08_list of abbreviations.pdf31.43 kBAdobe PDFView/Open
09_preface.pdf35.66 kBAdobe PDFView/Open
10_chapter 1.pdf233.82 kBAdobe PDFView/Open
11_chapter 2.pdf246.91 kBAdobe PDFView/Open
12_chapter 3.pdf177.08 kBAdobe PDFView/Open
13_chapter 4.pdf594.48 kBAdobe PDFView/Open
14_summary and suggestions.pdf133.85 kBAdobe PDFView/Open
15_bibliography.pdf112.01 kBAdobe PDFView/Open
16_questionnaire.pdf55.92 kBAdobe PDFView/Open
80_recommendation.pdf198.75 kBAdobe PDFView/Open
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