Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/38432
| Title: | Quality service delivery : a case study of Bengaluru metropolitan transport corporation |
| Researcher: | Veena K. N. |
| Guide(s): | Manjunath, S. J. |
| Keywords: | Commuters Employee motivation Industry Job satisfaction Total quality management Transportation Transportation and Economic development Transportations industry |
| Upload Date: | 31-Mar-2015 |
| University: | University of Mysore |
| Completed Date: | 2012 |
| Abstract: | newline |
| Pagination: | |
| URI: | http://hdl.handle.net/10603/38432 |
| Appears in Departments: | B N Bahadur Institute of Management Sciences |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| acknowledgement.pdf | Attached File | 54.6 kB | Adobe PDF | View/Open |
| annexure.pdf | 1.65 MB | Adobe PDF | View/Open | |
| certificate.pdf | 43.77 kB | Adobe PDF | View/Open | |
| chapter 1.pdf | 362.96 kB | Adobe PDF | View/Open | |
| chapter 2.pdf | 544.02 kB | Adobe PDF | View/Open | |
| chapter 3.pdf | 608.44 kB | Adobe PDF | View/Open | |
| chapter 4.pdf | 579.53 kB | Adobe PDF | View/Open | |
| chapter 5.pdf | 187.35 kB | Adobe PDF | View/Open | |
| chapter 6.pdf | 231.47 kB | Adobe PDF | View/Open | |
| contents.pdf | 249.34 kB | Adobe PDF | View/Open | |
| declaration.pdf | 25.21 kB | Adobe PDF | View/Open | |
| executive summary.pdf | 54.91 kB | Adobe PDF | View/Open | |
| title.pdf | 42.93 kB | Adobe PDF | View/Open |
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