Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/384011
| Title: | Service quality and customer satisfaction in online banking a study in Visakhapatnam city |
| Researcher: | Vijayalakshmi, D |
| Guide(s): | Rajyalakshmi,N |
| Keywords: | Commerce and Management Customer satisfaction--Online banking Economics and Business Online Banking Service quality--Online banking Social Sciences Visakhapatnam city--Online banking |
| University: | Andhra University |
| Completed Date: | 2016 |
| Abstract: | None |
| Pagination: | 229p. |
| URI: | http://hdl.handle.net/10603/384011 |
| Appears in Departments: | Department of Commerce & Management Studies |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 159.63 kB | Adobe PDF | View/Open |
| 02_dedication.pdf | 22.11 kB | Adobe PDF | View/Open | |
| 03_declaration.pdf | 11.74 kB | Adobe PDF | View/Open | |
| 04_certificate.pdf | 12.08 kB | Adobe PDF | View/Open | |
| 05_acknowledgements.pdf | 16.18 kB | Adobe PDF | View/Open | |
| 06_contents.pdf | 3.33 kB | Adobe PDF | View/Open | |
| 07_list of annexures.pdf | 3.16 kB | Adobe PDF | View/Open | |
| 08_list of tables.pdf | 22.46 kB | Adobe PDF | View/Open | |
| 09_abbreviations.pdf | 6.36 kB | Adobe PDF | View/Open | |
| 10_chapter 1.pdf | 202.71 kB | Adobe PDF | View/Open | |
| 11_chapter 2.pdf | 166.77 kB | Adobe PDF | View/Open | |
| 12_chapter 3.pdf | 179.45 kB | Adobe PDF | View/Open | |
| 13_chapter 4.pdf | 211.77 kB | Adobe PDF | View/Open | |
| 14_chapter 5.pdf | 141.07 kB | Adobe PDF | View/Open | |
| 16_bibliography.pdf | 84.44 kB | Adobe PDF | View/Open | |
| 17_annexure.pdf | 108.99 kB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 245.1 kB | Adobe PDF | View/Open |
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