Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/382540
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | ||
| dc.date.accessioned | 2022-05-27T05:41:35Z | - |
| dc.date.available | 2022-05-27T05:41:35Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/382540 | - |
| dc.description.abstract | Available | |
| dc.format.extent | 244 p. | |
| dc.language | English | |
| dc.relation | References 221-244p. | |
| dc.rights | university | |
| dc.title | Assessment of service quality in indian banking industrya comparison of Indian and foreign banks | |
| dc.title.alternative | ||
| dc.creator.researcher | Jain, Sonali | |
| dc.subject.keyword | Consumer satisfaction | |
| dc.subject.keyword | Customer loyalty | |
| dc.subject.keyword | Economics and Business | |
| dc.subject.keyword | Industrial Relations and Labor | |
| dc.subject.keyword | Public utilities | |
| dc.subject.keyword | Service at cost (Public utilities) | |
| dc.subject.keyword | Social Sciences | |
| dc.description.note | ||
| dc.contributor.guide | Jawahar Lal | |
| dc.publisher.place | New Delhi | |
| dc.publisher.university | University of Delhi | |
| dc.publisher.institution | Dept. of Commerce | |
| dc.date.registered | ||
| dc.date.completed | 2012 | |
| dc.date.awarded | ||
| dc.format.dimensions | ||
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Dept. of Commerce | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 18.48 kB | Adobe PDF | View/Open |
| 02_declaration.pdf | 8.15 kB | Adobe PDF | View/Open | |
| 03_acknowledgement.pdf | 10.65 kB | Adobe PDF | View/Open | |
| 04_table of content.pdf | 42.63 kB | Adobe PDF | View/Open | |
| 05_abstract.pdf | 112.31 kB | Adobe PDF | View/Open | |
| 06_list of tables and figures.pdf | 15.09 kB | Adobe PDF | View/Open | |
| 07_chapter 1.pdf | 147.68 kB | Adobe PDF | View/Open | |
| 08_chapter 2.pdf | 258.02 kB | Adobe PDF | View/Open | |
| 09_chapter 3.pdf | 175.2 kB | Adobe PDF | View/Open | |
| 10_chapter 4.pdf | 166.17 kB | Adobe PDF | View/Open | |
| 11_chapter 5.pdf | 314.12 kB | Adobe PDF | View/Open | |
| 12_chapter 6.pdf | 230.91 kB | Adobe PDF | View/Open | |
| 13_chapter 7.pdf | 260.77 kB | Adobe PDF | View/Open | |
| 14_appendix.pdf | 81.56 kB | Adobe PDF | View/Open | |
| 15_bibliography.pdf | 188.44 kB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 150.02 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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