Motivational behaviour of tourism employees in relation to organisational culture and career orientations

Abstract

The productivity and effectiveness of any organisation depends mainly on the performance level of the employees in the organisation. Human behaviour scientists over the years have conducted various studies and have concluded that, the performance of employees in any organisation depends largely on their motivational behaviour. Reviews of related literature confirm the role of various factors in the motivational behaviour of employees including organisational culture and career orientation of employees. The title of the present study is Motivational Behaviour of Tourism Employees in Relation to Organisational Culture and Career Orientations. The major objectives included ascertaining the relationship between motivational behaviour and organisational culture and career orientations of tourism employees and finding out whether differences in demographic variables would account for significant differences in motivational behaviour. The population of the study consisted of 323 employees of public sector, private sector and multinational companies working in travel agencies, tour operations, airlines and hotels and resorts in Bangalore. The sampling technique employed was judgment sampling. For the present study three tools namely: Motivational Analysis of Organisations- Behaviour (MAO-B) by Pareek (2003), Organisational Culture Survey by Pareek (2003) and Career orientations Inventory by Schein (1990) were used to collect data. The findings of the study show that while two aspects of organisational culture namely internal and future oriented influence the motivational behaviour of employees working in the private sector, no aspect of organisational culture has any influence on the motivational behaviour of employees working in the public sector. Further, only ambiguity tolerant aspect of organisational culture influence the motivational behaviour of employees working in multinational companies.