Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/363022
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Commerce | |
| dc.date.accessioned | 2022-02-16T10:21:42Z | - |
| dc.date.available | 2022-02-16T10:21:42Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/363022 | - |
| dc.description.abstract | newline | |
| dc.format.extent | xxvi, 322p. | |
| dc.language | English | |
| dc.relation | ||
| dc.rights | university | |
| dc.title | Customer experience management of public and private sector banks in Kerala A comparative study | |
| dc.title.alternative | ||
| dc.creator.researcher | Wilson C Thomas | |
| dc.subject.keyword | Business | |
| dc.subject.keyword | Economics and Business | |
| dc.subject.keyword | Social Sciences | |
| dc.description.note | Bibliography p.281-306, Appendices p.307-322 | |
| dc.contributor.guide | Harikumar, P N | |
| dc.publisher.place | Kottayam | |
| dc.publisher.university | Mahatma Gandhi University | |
| dc.publisher.institution | Catholicate College, Pathanamthitta | |
| dc.date.registered | 2013 | |
| dc.date.completed | 2019 | |
| dc.date.awarded | 2020 | |
| dc.format.dimensions | ||
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | Catholicate college | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 10_abbreviations.pdf | Attached File | 17.21 kB | Adobe PDF | View/Open |
| 11_chapter1.pdf | 91.74 kB | Adobe PDF | View/Open | |
| 12_chapter2.pdf | 285.44 kB | Adobe PDF | View/Open | |
| 13_chapter3.pdf | 2.91 MB | Adobe PDF | View/Open | |
| 14_chapter4.pdf | 2.75 MB | Adobe PDF | View/Open | |
| 15_chapter5.pdf | 849.21 kB | Adobe PDF | View/Open | |
| 16_chapter6.pdf | 135.3 kB | Adobe PDF | View/Open | |
| 17_bibliography.pdf | 99.8 kB | Adobe PDF | View/Open | |
| 18_appendix.pdf | 249.72 kB | Adobe PDF | View/Open | |
| 1_title.pdf | 86.33 kB | Adobe PDF | View/Open | |
| 2_anti plagiarism certificate.pdf | 1.23 MB | Adobe PDF | View/Open | |
| 3_declaration.pdf | 18.81 kB | Adobe PDF | View/Open | |
| 4_certificate.pdf | 98.12 kB | Adobe PDF | View/Open | |
| 5_abstract.pdf | 19.9 kB | Adobe PDF | View/Open | |
| 6_acknowledgement.pdf | 21.21 kB | Adobe PDF | View/Open | |
| 7_contents.pdf | 23.19 kB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 216.45 kB | Adobe PDF | View/Open | |
| 8_list_of_tables.pdf | 28.56 kB | Adobe PDF | View/Open | |
| 9_list_of_figures.pdf | 16.22 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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