Shodhganga : a reservoir of Indian theses @ INFLIBNET
The Shodhganga@INFLIBNET Centre provides a platform for research students to deposit their Ph.D. theses and make it available to the entire scholarly community in open access.
Please use this identifier to cite or link to this item:
http://hdl.handle.net/10603/356938
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.coverage.spatial | Management | |
| dc.date.accessioned | 2022-01-19T11:02:25Z | - |
| dc.date.available | 2022-01-19T11:02:25Z | - |
| dc.identifier.uri | http://hdl.handle.net/10603/356938 | - |
| dc.description.abstract | Abstract is available newline | |
| dc.format.extent | 160p. | |
| dc.language | English | |
| dc.relation | No. of references 120 | |
| dc.rights | university | |
| dc.title | Customer Retention Through Customer Relationship Management in Small and Medium Enterprises | |
| dc.title.alternative | ||
| dc.creator.researcher | Manoj, M.A. | |
| dc.subject.keyword | Economics and Business | |
| dc.subject.keyword | Management | |
| dc.subject.keyword | Social Sciences | |
| dc.description.note | Bibliography p.137-144 | |
| dc.contributor.guide | Das, B. | |
| dc.publisher.place | Bhubaneswar | |
| dc.publisher.university | KIIT University | |
| dc.publisher.institution | School of Management | |
| dc.date.registered | ||
| dc.date.completed | 2020 | |
| dc.date.awarded | ||
| dc.format.dimensions | ||
| dc.format.accompanyingmaterial | None | |
| dc.source.university | University | |
| dc.type.degree | Ph.D. | |
| Appears in Departments: | School of Management | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 01_title.pdf | Attached File | 230.88 kB | Adobe PDF | View/Open |
| 02_declaration.pdf | 240.58 kB | Adobe PDF | View/Open | |
| 03_certiticate.pdf | 226.9 kB | Adobe PDF | View/Open | |
| 04_acknowledgement.pdf | 229.77 kB | Adobe PDF | View/Open | |
| 05_table of contents.pdf | 226.31 kB | Adobe PDF | View/Open | |
| 06_list of tables.pdf | 221.64 kB | Adobe PDF | View/Open | |
| 07_list of figures.pdf | 325.43 kB | Adobe PDF | View/Open | |
| 08_list of abbreviations.pdf | 224.07 kB | Adobe PDF | View/Open | |
| 09_abstract.pdf | 226.84 kB | Adobe PDF | View/Open | |
| 10_chapter 1.pdf | 388.21 kB | Adobe PDF | View/Open | |
| 11_chapter 2.pdf | 1.27 MB | Adobe PDF | View/Open | |
| 12_chapter 3.pdf | 550.42 kB | Adobe PDF | View/Open | |
| 13_chapter 4.pdf | 649.65 kB | Adobe PDF | View/Open | |
| 14_chapter 5.pdf | 792.73 kB | Adobe PDF | View/Open | |
| 15_chapter 6.pdf | 299.38 kB | Adobe PDF | View/Open | |
| 16_references.pdf | 304.39 kB | Adobe PDF | View/Open | |
| 17_appendices.pdf | 293.85 kB | Adobe PDF | View/Open | |
| 18_questionnaire.pdf | 362.92 kB | Adobe PDF | View/Open | |
| 80_recommendation.pdf | 299.38 kB | Adobe PDF | View/Open |
Items in Shodhganga are licensed under Creative Commons Licence Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
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