Influence of emotional intelligence as mediator between workplace spirituality and organisational citizenship behaviour

Abstract

Spirituality at work has developed as a research discipline over the last decade. There have been a few theoretical studies emphasizing on the significance of the construct. The external and internal factors affecting the relationship of this construct need to be analysed for enabling its newlineimplementation in the business world. The construct needs further empirical studies to establish itself as an implementable HR practice, contributing significantly to the bottom line. Organisational citizenship behaviour is critical for performance amidst uncertainty. Emotional intelligence has newlinebecome more critical in overcoming the challenges faced by the Information Technology (IT) sector in India. This study fills the gap in the current literature studying the influence of emotional intelligence in the relationship between workplace spirituality and organisational citizenship behaviour in the Indian IT sector context. The challenges faced by the Indian IT sector are unique and needs alternative solution to avoid a downfall in the sector contributing majorly to the national GDP. The sample is 800 IT sector employees selected through judgmental sampling. The data is collected by using online survey newlineinstruments. SEM modelling has been used to analyse the data and use the same for development of an implementable model relating the dependent and the independent variables. The findings state that there is a direct and positive relationship between newlineworkplace spirituality and organisational citizenship behaviour. In addition, newlineemotional intelligence mediates the relationship between workplace spirituality and organisational citizenship behaviour. Longitudinal testing of the relationships has been left as the scope for further studies. newline newline